Terms and Conditions:

Liquido Active website is made available to you in accordance with the following Terms and Conditions,  Please read all our Terms and Conditions carefully before placing any orders on www.liquidoactive.com
The following terms and conditions may be amended or modified from time to time without  prior notice to you. By using this site, you acknowledge & agree to all our terms and conditions. 
If you have any questions or if you  would like any further information of these terms and conditions please do not hesitate to contact us.
We always endeavor to meet and exceed best practices and always are open to your feedback.
 

Our Prices

All of our prices are inclusive of GST and are updated on a regular basis, depending on the marketplace and any deals that we may negotiate with suppliers.
The only prices that we will honor are the ones clearly stated on www.Liquidoactive.com not those shown in third party sites such as Get Price, Shopbot etc...
Those prices can be days old and do not always accurately reflect current prices.
All other references to pricing on our site would need to be checked and confirmed.

Product Disclaimer

Liquido Active takes all reasonable care to ensure all details prices, photos, representations and descriptions of product appearing on the website are updated and correct. 
We have made every effort to display as accurately as possible the appearances, colours, textures or finishes of our products that appear on the site. What you’ll see will depend on your monitor and computer equipment we are therefore unable to guarantee the product images are an accurate representation of the actual merchandise. Please refer to our return policy and procedure if you are unhappy with your purchase.
 

Stock Availability

We keep all our stock in our warehouse in Sydney and in Miami.
We like to keep our stock limited and exclusive, so we only bring limited numbers of prints and we do not repeat them. An average of 15 fresh and new prints are available every month. 
We make every effort possible to have our items in stock and our stock updated, however occasionally this information might not be correct. If for some reason the stock quantity is wrongly marked and we do not have the item you wished in stock we will notify you as soon as possible.
If we can’t supply an item as promised, then we will immediately refund your full payment or alternatively you can choose a different product (of equal value) that you love as a replacement. 

Refunds

Liquido Active DOES NOT issue refunds under any of these circumstances:
                                                   - Change of mind
                                                   - Wrong size ordered
                                                   - Decided you did not like the purchase
                                                   - Sale items
For more information on our Terms and Conditions in regards to Refunds, Exchanges and Shipping please visit our Shipping & Exchanges page.

Faulty items

Any product that arrives in a defective condition can be exchanged or returned for a refund as long as it is unwashed, unworn, with tags attached.
 
Examples of a faulty item upon arrival are; holes, open seems, rips, stains, etc.
 
When stretched, some of our fabrics will appear lighter in certain areas. This is not a defect. It is a normal characteristic of the fabric.
For more information on our Terms and Conditions in regards to Refunds, Exchanges and Shipping please visit our Shipping & Exchanges page.

Sales

All items sold on our Sale page are FINAL SALE (no exchanges/no refunds/no returns). All items sold during a sale/promotion are FINAL SALE (no exchanges/no refunds/no returns).

Changes to your Order

Once your order has been placed we are unable to make changes or cancel your order. However you can follow our return and exchange procedure to change your item if you wish. If you have made an error in your delivery address please contact us via email immediately. If your order has already been shipped Liquido accepts no responsibility for incorrect details entered. Our trading days are Monday to Friday. We accept no exchanges, no returns and refunds on Sale and Promotional items.
 

Accounts 

If you have a teacher or a wholesale account with Liquido Active please ensure you are logged in to your account in order to receive the correct price for our products. Liquido Active will accept no responsibility and will not issue a refund if you have an account and placed an order without been logged into your account. 
 

Shipping 

  • Free Shipping only applies to general sales (wholesale orders are excluded)
  • Free Shipping only applies to orders between $150 and $650
Please be aware that orders to countries outside USA may be subjected to import duties or tax, which are applied when your package reaches your country. Your order is shipped on a Delivery Duty Unpaid basis. We are unable to estimate the amount of duties and taxes your package will incur as this charges are imposed directly by your local customs. Payment of this is necessary to release your order from your customs. 
Items returned due to Unpaid Delivery Duty, Liquido Active will not provide refund for shipping expenses from USA to the destination country and from the destination country back to USA.
 

Wholesale 

Wholesalers please visit our our wholesale page on our website for more information and for full details on our Terms and Conditions. If you have any extra questions please do not hesitate to contact us.
For wholesale orders we reserve the right to send you a different size in the same item and pattern you ordered, only in the instance that we have run out of stock in the item you have ordered. 
 

Franchises 

 We do not allow international franchises of the Liquido Active brand to be established overseas. All retail sales must be made under your own brand.
 

Selling our products online

Wholesalers are NOT allowed to sell any of our products on websites like Amazon, EBay and any other online websites. Failing in doing this your account will be immediately terminated and legal actions will be applied. 
 

Competitions 

We run contests on our site, we give away promo codes and we run challenges on our social media page. The terms and conditions of each promotion is at the discretion of Liquido Active  and is subject to change.
 

Newsletter

We offer e-newsletters every two weeks to share with our clients  information about our new trends, promotions and blog articles. Clients  may cancel their free subscriptions by following the simple ‘unsubscribe’ link at the bottom of each newsletter. 
 

Errors and Omissions

Whilst we endeavor to get everything on our website correct, we do occasionally make a mistake and will not supply goods that have been erroneously priced or where details are incorrect and accidentally show a more expensive item at the price of a cheaper version or brand of that item.