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Liquido Active Pty Ltd website is made available to you in accordance with the following Terms and Conditions, Please read all our Terms and Conditions carefully before placing any orders on www.liquidoactive.com
The following terms and conditions may be amended or modified from time to time without prior notice to you. By using this site, you acknowledge & agree to all our terms and conditions.
If you have any questions or if you would like any further information on these terms and conditions please do not hesitate to contact us.
We always endeavor to meet and exceed best practices and always are open to your feedback.
All of our prices are exclusive of GST and are updated on a regular basis, depending on the marketplace and any deals that we may negotiate with suppliers.
The only prices that we will honor are the ones clearly stated on www.liquidoactive.com, not those shown in third-party sites such as Get Price, Shopbot etc...
Those prices can be days old and do not always accurately reflect current prices.
All other references to pricing on our site would need to be checked and confirmed.
Liquido Active takes all reasonable care to ensure all details prices, photos, representations and descriptions of the product appearing on the website are updated and correct.
We have made every effort to display as accurately as possible the appearances, colors, textures or finishes of our products that appear on the site. What you’ll see will depend on your monitor and computer equipment we are therefore unable to guarantee the product images are an accurate representation of the actual merchandise. Please refer to our return policy and procedure if you are unhappy with your purchase.
We keep all our stock in our warehouse in Sydney.
We like to keep our stock limited and exclusive, so we only bring limited numbers of prints and we do not repeat them. An average of 10 fresh and new prints are available every month.
We make every effort possible to have our items in stock and our stock updated, however, occasionally this information might not be correct. If for some reason the stock quantity is wrongly marked and we do not have the item you wished in stock we will notify you as soon as possible.
If we can’t supply an item as promised, then we will immediately refund your full payment or alternatively, you can choose a different product (of equal value) that you love as a replacement.
Liquido Active DOES NOT issue refunds under any of these circumstances:
For more information on our Terms and Conditions in regards to Refunds, Exchanges and Shipping please visit our Shipping & Exchanges page.
Any product that arrives in a defective condition can be exchanged or returned for a refund as long as it is unwashed, unworn, with tags attached.
Examples of a faulty item upon arrival are; holes, open seams, rips, stains, etc.
When stretched, some of our fabrics will appear lighter in certain areas. This is not a defect. It is a normal characteristic of the fabric.
Once your order has been placed we are unable to make changes or cancel your order. However, if applicable, you can follow our return and exchange procedure to exchange an item. If you have made an error in your delivery address please contact us via email immediately. If your order has already been shipped Liquido accepts no responsibility for incorrect details entered. Our trading days are from Monday to Friday. We accept no exchanges, no returns, and refunds on Sale and Promotional items.
If you have a teacher or a wholesale account with Liquido Active please ensure you are logged in to your account in order to receive the correct price for our products. Liquido Active will accept no responsibility and will not issue a refund if you have an account and placed an order without been logged into your account.
Please be aware that orders to countries outside Australia may be subjected to import duties or tax, which are applied when your package reaches your country. Your order is shipped on a Delivery Duty Unpaid basis. We are unable to estimate the cost of duties and taxes your package will incur as this charges are imposed directly by your local customs. Payment of this is necessary to release your order from your customs.
For items returned due to Unpaid Delivery Duty, Liquido Active will not provide a refund for shipping expenses from Australia to the destination country and from the destination country back to Australia.
Wholesalers, please visit our wholesale page on our website for more information and for full details on our Terms and Conditions. If you have any extra questions please do not hesitate to contact us.
For wholesale orders, we reserve the right to send you a different size in the same item and pattern you placed an order for, but only in the instance that we have run out of stock before packing your order.
We do not allow international franchises of the Liquido Active brand to be established overseas. All retail sales must be made under your own brand.
Wholesalers are NOT allowed to sell any of our products on websites like Amazon, eBay, and any other online websites. Failing in doing this your account will be immediately terminated and legal actions will be applied.
We run contests on our site, we give away promo codes and we run challenges on our social media page. The terms and conditions of each promotion are at the discretion of Liquido Active and are subject to change.
We offer e-newsletters every week to share with our client's information about our new trends, promotions and blog articles. Clients may cancel their free subscriptions by following the simple ‘unsubscribe’ link at the bottom of each newsletter.
Whilst we endeavor to get everything on our website correct, we do occasionally make a mistake and will not supply goods that have been erroneously priced or where details are incorrect and accidentally show a more expensive item at the price of a cheaper version or brand of that item.