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Liquido Active DOES NOT issue refunds under any of these circumstances: Change of mind, wrong size ordered, deciding you did not like the purchase and sale items. If your product(s) is faulty or damaged, we will gladly offer an exchange, a refund, or credit towards a future purchase.
Refunds will only be issued on the original credit card used for the purchase or via PayPal (fees may incur). Once your refund has been issued, funds will show up on your bank statement within approximately up to 10 business days.
Please be aware that orders to countries outside Australia may be subjected to import duties or tax, which are applied when your package reaches your country. Your order is shipped on a Delivery Duty Unpaid basis. We are unable to estimate the amount of duties and taxes your package will incur as this charges are imposed directly by your local customs. Payment of this is necessary to release your order from your customs. Items returned due to Unpaid Delivery Duty, wrong address, not able to deliver and items are returned to our warehouse, Liquido Active will not provide refund for shipping expenses from Australia to the destination country and from the destination country back to Australia.